Operations Tool

Incident Postmortem Builder

Draft a calm post-incident report that turns production pain into specific engineering improvements.

Incident TitleImpactTimelineRoot CauseRecoveryFollow-up ActionsGenerated Markdown

# API latency spike during release

## Summary
Checkout requests were slow for a subset of users for 18 minutes.

## Timeline
- 10:02 alert fired
- 10:05 engineer acknowledged
- 10:12 rollback started
- 10:20 latency returned to normal

## Root Cause
A new query path missed an index and increased database response time.

## Recovery
Rolled back the release and added query monitoring for the affected endpoint.

## Follow-up Actions
- Add index review to release checklist - Rajib - This week
- Add latency dashboard annotation - Platform - Friday

## What Went Well
- The team documented the incident and preserved a timeline for future review.

## What Could Improve
- Convert lessons into small, owned action items instead of broad intentions.